History:-

Makemytrip Inc. is an Indian online travel company, founded by Deep Kalra in 2000. Headquartered in Gurgaon, Haryana, the company provides online travel services including flight tickets, domestic and international holiday packages, hotel reservations, rail and bus tickets, etc. The company has been recognized as one of India's best travel portals. In addition to a full-service online portal, the company also operates through 65 retail stores across 50 cities in India, along with international offices in New York City and Sydney.

Products and services:-

Flights - MakeMyTrip provides flight tickets for travel in all major domestic, international as well as low-cost carriers operating in India. It caters to travellers for both domestic and international travel from India. Apart from this, it caters to inbound travel to India from countries like US, Canada, Singapore and UAE.

Rail and Bus tickets - MakeMyTrip sells online rail ticket to its customers offering features like return tickets with single payment option, flexi-search and automatic alerts and updates on the availability of tickets. It also offers bus tickets across different categories like Volvo, Air Conditioned, Non Air Conditioned, Deluxe, Semi-Deluxe and Sleeper vehicles.

Cab Service - MakeMyTrip introduced car hire services on its Indian website in May 2010. It currently provides car hire services in conjunction with holiday package bookings.

Hotels and Packages (Holidays) - The company offers hotel reservations in India and international cities alike. There are over 13,000 hotels and guesthouses in India that can be searched and compared online on the MakeMyTrip website. The hotels range from luxury to budget accommodations. In November 2012, MakeMyTrip acquired My Guest House Accommodation to increase the overall inventory for budget rooms and service apartments. MakeMyTrip also offers a wide selection of hotels outside India. Through the acquisition of easytobook.com, MakeMyTrip now offers access to more than 184,000 hotels outside India. MakeMyTrip also offers group and customised holiday packages for popular domestic and international destinations.

Mobile Solutions - In 2012, MakeMyTrip launched travel mobile applications (Apps) for Windows Phone, iPhone, Android, and BlackBerry devices. The app offers services like flight and bus bookings, hotel reservations and holiday packages. It also caters to other post-purchase requirements like generating e-tickets, making cancellations, tracking status of refunds and other travel alerts. The travel itineraries available on the Apps can be shared on Facebook and Twitter.

Route Planner - Makemytrip route planner section provides all basic required information on more than 1 Million routes in India.

Forex - MakeMyTrip offers its customers a complete range of forex products including foreign currency notes, forex travel cards, traveler's cheques, demand drafts and international wire transfers in collaboration with BookMyForex.

Modes of Payment:-

We accept all Visa, Mastercard and American Express credit cards, most major debit cards issued in India, as well as Net Banking payments from most major Indian banks for online bookings. 

We also accept part payments in case of International flight bookings. You can secure a booking by paying a minimum amount of Rs. 5,000 and pay the rest later using our Easy Pay service. You would need to enter your Booking ID and validate the same using the Contact Number or Email ID given at the time of making the booking. The payment can be made using Credit cards, Debit cards or Net Banking. You can also make the payment by calling our customer service helpline using our secure IVR payment system (only credit cards accepted).

For hotel and holiday bookings, we also accept cash, cheques, drafts and wire transfers. You can get in touch with our customer care helpline for more details on the same. Please note that these payment modes are not available for booking domestic flights, rail and bus tickets.

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